Services

Managed AI acquisition services, built as one customer journey.

Each service can work on its own, but the strongest results come when chat, voice, automation and website conversion are designed around the same enquiry flow.

01 / Chat intake

AI chat systems

AI chat systems give customers a useful first response the moment they ask a question. Qaimo designs the conversation around your real services, prices, availability, locations, booking rules and handoff process so the AI does more than answer generic FAQs.

The goal is to turn website chat, LINE, Facebook Messenger or WhatsApp enquiries into structured lead information your team can act on quickly.

What it handles

Service questions, opening hours, location and next steps.
Lead capture including name, contact details, language and urgency.
Qualification based on intent, service type, budget or appointment need.
Thai, English and multilingual customer conversations.

What your team receives

A readable customer summary instead of a raw chat transcript.
Clear routing instructions for staff follow-up.
Escalation when the AI is uncertain, the customer is urgent or a human should step in.
Monthly improvement from real conversation patterns.

AI chat system connected to website and messaging enquiries

02 / Voice and missed calls

AI voice agents

AI voice agents help recover the calls that usually disappear: after-hours calls, busy staff moments, missed-call callbacks and customers who prefer speaking instead of typing.

Qaimo scopes voice carefully because every business has different risk, tone and escalation needs. The system can collect details, capture booking intent, summarise the call and alert the right person without pretending every call should be fully automated.

Best use cases

Missed-call intake when staff cannot answer.
After-hours enquiry capture for clinics, property, tourism and local services.
Booking requests, preferred times and service selection.
Language support for customers who need a faster first response.

Operational controls

Human escalation for sensitive, urgent or low-confidence calls.
Call transcripts and summaries for staff review.
Clear approved answer sets before launch.
Transparent allowances for minutes, numbers and channel costs.

AI voice agent handling customer calls and multilingual enquiries

03 / Automation and handoff

Routing, follow-up and CRM workflows

Automation is the layer that keeps qualified enquiries from getting lost after the first response. Qaimo designs simple, practical workflows that move the right information to the right person, calendar, CRM or follow-up process.

This is not automation for its own sake. It is the operating rhythm around the AI conversation: who should be notified, what should they see, when should follow-up happen and what should be measured.

Workflow examples

Route hot leads to staff with a useful summary.
Tag enquiries by service, urgency, location or language.
Trigger follow-up when a customer is interested but not ready.
Send booking requests into the right internal process.

Why it matters

Staff spend less time decoding conversations.
Managers can see lead source and response speed.
Customers get a cleaner path from question to next step.
The system improves from real enquiry outcomes.

Automation workflow routing qualified enquiries to staff, CRM and follow-up

04 / Website and replica pages

Conversion-focused websites

Your website is often the first place a customer decides whether to ask a question. Qaimo builds or improves websites so they support the AI acquisition system, not just sit online as a brochure.

That can mean a focused conversion page, an AI-ready service section, a private demo replica or a full website rebuild for businesses that need clearer positioning and better enquiry capture.

What we build

Mobile-first pages with clear offers and calls to action.
Service pages structured around customer intent.
AI deployment points for chat, booking and lead capture.
Private demo pages so prospects can test before launch.

What changes

Customers understand the offer faster.
The AI has better context to answer accurately.
Lead capture is placed where intent is highest.
The page becomes part of the managed acquisition flow.

Conversion-focused website and AI-ready dashboard for customer acquisition

Managed safely

Built for real customers, not just a polished demo.

Qaimo designs approved answer sets, escalation rules, staff summaries and improvement loops so the AI supports operations instead of creating a new inbox problem.

Escalation for risk, low confidence, urgency and human judgement.
Readable transcript and next-action summaries for staff.
Knowledge-base review before launch.
Monthly tuning from real enquiries and call data.