AI chat systems
AI chat gives customers a useful first reply the moment they ask. Qaimo builds the conversation around your real services, prices, availability, locations, booking rules and handoff process, so it does more than parrot FAQs.
The goal is simple: turn website chat, LINE, Facebook Messenger or WhatsApp messages into lead notes your team can act on quickly.
What it handles
- Service questions, opening hours, location and next steps.
- Lead capture including name, contact details, language and urgency.
- Qualification based on intent, service type, budget or appointment need.
- Thai, English and multilingual customer conversations.
What your team receives
- A readable customer summary instead of a raw chat transcript.
- Clear routing instructions for staff follow-up.
- Escalation when the AI is uncertain, the customer is urgent or a human should step in.
- Monthly improvement from real conversation patterns.